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Selected Resources on Culturally and Linguistically Appropriate Care

April 2006
Compiled by Loretta Saint-Louis

1) National Standards for Culturally and Linguistically Appropriate Services in Health Care, Executive Summary
http://www.omhrc.gov/assets/pdf/checked/executive.pdf

2) Physician Toolkit and Curriculum: Resources to Implement Cross-Cultural
Clinical Practice Guidelines for Medicaid Practitioners
http://www.omhrc.gov/assets/pdf/checked/toolkit.pdf

3) National Healthcare Disparities Report, 2005.
Agency for Healthcare Research and Quality, Rockville, MD.
http://www.ahrq.gov/qual/nhdr05/nhdr05.htm

4) National Center for Cultural Competence
Numerous resources and links
http://gucchd.georgetown.edu/nccc/index.html

5) Strategies for Leadership: A Diversity and Cultural Proficiency Assessment Tool for Leaders
http://www.aha.org/aha/key_issues/disparity/content/DiversityTool.pdf

6) Guidance to Federal Financial Assistance Recipients Regarding Title VI Prohibition
Against National Origin Discrimination Affecting Limited
English Proficient Persons Policy Guidance from the US Department of
Health and Human Services
http://www.hhs.gov/ocr/lep/revisedlep.html

7) National Standards of Practice for Interpreters in Health Care
Standards of the National Council on Interpreting in Health Care
http://www.calendow.org/reference/publications/pdf/cultural/
National_Standards_of_Practice_for_Interpreters_in_Health_Care.pdf

8) Straight Talk: Model Hospital Policies and Procedures on Language Access
California Health Care Safety Net Institute
http://www.safetynetinstitute.org

9) Best Practices Recommendations for Hospital-Based Interpreter Services
Massachusetts Department of Public Health
http://www.mass.gov/dph

10) Translation Services Poster (30 languages)
Available for download
http://www.mass.gov/dph/omh/interp/interpreter.htm

11) National Council on Interpreting in Health Care
http://www.ncihc.org

12) Diversity RX
Numerous resources and links
http://www.diversityrx.org/HTML/NEHOT.htm

13) Practicing Cross Cultural Communication
Training module
New York New Jersey Public Health Training Center
http://www.nynj-phtc.org/pccc.cfm