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CEO MESSAGE

Thank you for choosing Cambridge Health Alliance.

The health care system can be both intimidating and confusing, particularly when you or someone you care for is ill. Our goal is to make your health care experience as easy and comfortable as possible. This website answers some of the questions patients and families ask most often. You will find a variety of helpful information - from what to expect when you arrive at our Primary Care Sites or Hospitals - to who will help when you are leaving. We hope this website answers all of your questions. Be sure to talk with your doctor or nurse if you have further questions or concerns. Our staff is committed to giving you excellent care.

Please let us know how we can best meet your needs. How are we doing? Only you can tell us: Are we are providing you with the care you expect? How can we make your experience better?

Our goal is to exceed your expectations in every area of care. If you are not completely satisfied with your experience, we want to know! Please contact our Patient Relations Manager at 617-665-1398 if you have a question, worry, or complaint. We will respond immediately.

Thank you for choosing CHA.

Dennis D. Keefe, Chief Executive Officer
Cambridge Health Alliance