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CEO MESSAGE
Thank you for choosing Cambridge Health Alliance.
The health care system can be both intimidating and confusing,
particularly when you or someone you care for is ill. Our goal is
to make your health care experience as easy and comfortable as possible.
This website answers some of the questions patients and families
ask most often. You will find a variety of helpful information -
from what to expect when you arrive at our Primary Care Sites or
Hospitals - to who will help when you are leaving. We hope this
website answers all of your questions. Be sure to talk with your
doctor or nurse if you have further questions or concerns. Our staff
is committed to giving you excellent care.
Please let us know how we can best meet your needs. How are we
doing? Only you can tell us: Are we are providing you with the care
you expect? How can we make your experience better?
Our goal is to exceed your expectations in every area of care.
If you are not completely satisfied with your experience, we want
to know! Please contact our Patient Relations Manager at 617-665-1398
if you have a question, worry, or complaint. Simply call 617-665-1398,
and we will respond immediately. We are committed to health care
service excellence.
Thank you for choosing Cambridge Health Alliance.
Dennis D. Keefe, Chief Executive Officer
Cambridge Health Alliance
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